WordPerfect site breaks upon installing Evererst Forms Pro or PayPal ModuleHome › Forums › Everest Forms › WordPerfect site breaks upon installing Evererst Forms Pro or PayPal ModuleTagged: WPEVEREST PRO ProblemsThis topic contains 8 replies, has 7 voices, and was last updated by rumesh38 1 year, 5 months ago. Viewing 9 posts - 1 through 9 (of 9 total)Author Posts September 24, 2018 at 6:47 pm #4378 Cindy WallachParticipantI purchased Everest Forms Pro last week. Had no issue installing the basic plug-in.I can install the pro plugin, but if I try to activate it, my site breaks and only displays a blank page. Can’t access back end or front end until I manually go in via FTP and delete the failed plugin folder.I have disabled all of the other site plugins just to be sure there isn’t a compatibility issue with one.We are using the Philanthropy theme from ThemeFuse. (https://themefuse.com/wp-themes-shop/nonprofit-wordpress-theme/)I wonder if it may be part of the issue? I am taking over development of a site built by somebody else, so I don’t know much about this theme.Please advise. Client really needs the PayPal functionality of your pro product and will expect a refund if it can’t be installed or used. September 24, 2018 at 8:19 pm #4382 Cindy WallachParticipantFollow up: By changing the PHP version to 7.0, I was able to install and activate the Forms Pro plugin. Still having white screen when I try to activate PayPal extension.Can’t find ANY info on your site with requirements for running the plugins. Suggested PHP version? Necessary additions, etc? September 25, 2018 at 11:46 am #4434 sanjeev3MemberHello Cindy Wallach,The recommended version to run everest forms pro and it’s extensions is 5.4. We will look into the issues on PayPal extension and come up with the solution soon. Please stay updated!We will get back to you soon.Regards, WPEverest Support September 26, 2018 at 8:27 pm #4474 Nadja von MassowParticipantYou MUST upgrade beyond 5.4 urgently. I am also on 7.1 btw. September 28, 2018 at 3:36 am #4567 rabinKeymasterHi Nadja,Please download the latest version of Everest Forms Pro and PayPal addon. The issue should be fixed. If you are still having issue then please do let us know. January 8, 2019 at 12:13 am #10094 hmzfaridParticipantI want a refund for my purchase as the addons are not working for me as i have some different requirements. I have contacted the chat support but even after several hours there is no reply. Kindly proceed with the refund or email me the procedure. Thanks January 8, 2019 at 9:50 am #10120 sanjeev3MemberHello @hmzfarid,Please contact the sales team from here: https://wpeverest.com/contact/Thank You! January 20, 2019 at 4:11 am #11194 Eziani AdakeParticipantI want a refund for my purchase as the addons are not working for me. I installed them, activate them but they don’t work. I have contacted the chat support but even after several hours there is no reply. If there is support, please try to refund me as soon as possible. January 31, 2019 at 4:11 am #12242 rumesh38ModeratorHi Eziani Adake,Please contact the sales team from here https://wpeverest.com/contact/Thank You!Author Posts Viewing 9 posts - 1 through 9 (of 9 total)You must be logged in to reply to this topic.