User Registration Personal

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This topic contains 3 replies, has 3 voices, and was last updated by  rabin 2 months, 4 weeks ago.

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  • #16941

    Andrew Taylor
    Participant

    We recently purchased a User Registration Personal license for use on a site that is in development at https://lanart.wpengine.com/

    We will be importing Customer Data and Order History from .csv files shortly using a Woocommerce extension.

    Will these imports be treated as new users and thus display all tabs in a customers account page? Specifically, the Profile tab? Or will we need the Profile Connect extension?

    #16958

    rumesh38
    Moderator

    Hi Andrew,

    You might need to use Profile Connect Add-on in order to connect your users to a certain form. Without connecting to any form, your profile page won’t be displayed.

    Thanks & Regards,
    WPEverest Support Team.

    #17957

    Andrew Taylor
    Participant

    Ok so how do I move my account up to a level that gives me access to Profile Connect Add-On, because that is not part of the Personal license that I bought and I don’t see a way on your site to either adjust license level or purchase only one add-on.

    And if it does not read all the user data that exists on the site, then is there a refund option?

    #17981

    rabin
    Keymaster

    Hi Andrew,

    If you are using a personal plan, then you can upgrade to a higher plan like plus plan from your account page. Please login to your account page https://wpeverest.com/my-account/ and visit the license keys tab. You can see View Upgrades link. Click the link and choose the plan you wish to upgrade.

    For more detail on the profile connect addon you can refer our docs here https://docs.wpeverest.com/docs/user-registration/user-registration-add-ons/user-registration-profile-connect/

    If you have any confusion then please do let us know.

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