User Registration issue – form stops working periodically

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This topic contains 4 replies, has 3 voices, and was last updated by  rumesh38 5 months, 1 week ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #19240

    Brenda Watson
    Participant

    The form won’t submit or do anything. I have to go Update the form – just hit update then it works again.

    I am using WP Rocket Cache Plugin.

    Do I need to exclude something from caching?

    #20219

    Brenda Watson
    Participant

    Is anyone out there?

    #20236

    Christa Schadt
    Participant

    I am having the same problem. The registration form has been working fine. Now all of a sudden no one can register anymore. Have you solved this problem and if so how?
    Thanks 🙂

    #20237

    Christa Schadt
    Participant

    I did the update form thing and it is working again. I hope someone resolves this soon, as I do not want to update the form constantly.

    #20257

    rumesh38
    Moderator

    Hi there,

    It might be due to the nonce error of WordPress. Your caching plugin is caching the nonce also. Due to which, an expired nonce is submitted on registration.
    Please try excluding the registration page from caching. As for WP Rocket Cache plugin, you can follow the following link.
    https://docs.wp-rocket.me/article/54-exclude-pages-from-the-cache

    Thanks & Regards,
    WPEverest Support Team.

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