Trouble receiving confirmation emails form submissions

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This topic contains 1 reply, has 2 voices, and was last updated by  roshan 1 month, 3 weeks ago.

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  • #16551

    markdunn
    Participant

    Hello,

    I am developing a site for a client who is using WordPress as their hosting company and am having trouble getting Everest Forms to send out email confirmations of form submissions. Hoping you can assist.

    Under the Everest Forms Admin Notification settings I have manually entered the client’s email address under ‘To’ and ‘From’. Under ‘Reply To’ I am using the smart field option for email. I’ve also added my personal Yahoo email account as a second entry to watch submissions. I can view the Entries for the submissions on the WP admin dashboard so I know they are being recorded.

    This is the first time I’ve developed a site that is hosted on WordPress.com so I’m not sure if there’s a setting in the client’s WP account that needs to be adjusted.

    Thanks for your assistance.

    Mark

    #16576

    roshan
    Moderator
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