Social connect addon – Facebook integration not working

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This topic contains 1 reply, has 2 voices, and was last updated by  sanjeev3 1 year, 2 months ago.

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  • #2738

    Robert Flinn
    Participant

    Hi,

    I have followed the documentation to link up the Facebook login app via the Social Connect addon. Whilst testing, I can successfully log into facebook which redirects me back to my WordPress installation, which then gives me the following error “ERROR: Facebook connection failed. Please contact website admin.”

    This is a hunch, but it appears that the social connect plugin is not up to date with the latest Facebook API (3.0).

    Also here is my callback URI: https://mysancarlo.tdrstaging.co.uk/wp/wp-login.php?user_registration_social_login=facebook

    Any help would be greatly appreciated!

    Thanks.

    #2751

    sanjeev3
    Member

    Hello Robert,

    Facebook Login works as expected on our test server. It should not matter version of Facebook API (3.0). Please contact us from here: help@wpeverest.com, we may need further information to dig into the issue.

    Also, I have gone through your site and you have used a template edit-account. This template is deprecated on version 1.4.2. My Account tab will be changed to Change Password. And the Profile details tab will contain the first name, last name and all other extra information filled on the form. If you still need My Account you can ovveride your existing template. Please follow the documentation: https://docs.wpeverest.com/docs/user-registration/template-structure/ or add an additional endpoint as per your requirements: https://docs.wpeverest.com/docs/user-registration/how-to-add-additional-tabs-in-my-account/

    Sorry for the inconvience!

    Regards,
    WPEverest Support

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