reset password not working

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This topic contains 3 replies, has 3 voices, and was last updated by  rumesh38 8 months, 1 week ago.

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  • Author
    Posts
  • #14879

    felixUNDfrank
    Participant

    Hi User Registration Team,

    great work!

    I got everything working fine except the “Reset password” feature.

    The E-Mail arrives with the correct link zu the Reset-password-page.
    I can enter new passwords too.
    But the Button to “save” is just not working. It is changing colour oh hover but is not responding in any way.

    Any ideas?

    Regards
    Felix

    #14902

    sanjeev3
    Member

    Hi Felix,

    You might have minimum password strength set in form settings. In this case, the user should’ve entered the minimum password strength for the save button to submit the action. If still this doesnot solve your issue, please share me your site url, I’ll register with dummy user and debug the issue.

    Hope this helps!

    #15617

    felixUNDfrank
    Participant

    Hi Sanjeev3,

    I’ve tried and played arround with the password strnght but it did not change anything.
    Can I send you a private message with the url somehow?

    Regards
    Felix

    #15632

    rumesh38
    Moderator

    Hi Felix,

    You can send us your site URL at help@wpeverest.com.

    Thanks & Regards,
    WPEverest Support Team.

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