Redirect after PayPal payment not going to designated page.

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This topic contains 4 replies, has 4 voices, and was last updated by  roshan 3 months, 3 weeks ago.

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  • #12933

    Jean Clement
    Participant

    I am using the PayPal add-on and want people redirected to a Thank You page after payment. My PayPal settings are correct – checked that first. I’ve tried using each of the form’s redirect options and none result in people landing on the Thank You page after payment. After payment people end back up on the form’s page.

    Has anyone else experienced this problem? I sent a contact message to WPEverest last night but have not heard back. I would like to resolve this issue asap.

    TIA for any help.

    #13458

    Shiva Poudel
    Keymaster

    Hello,

    This issue has been patched in PayPal addon so please do update the plugin.

    If you have further query, please do follow-up 🙂

    Thanks!

    #13662

    Jean Clement
    Participant

    Shiva – I just checked and there is no ‘update’ link for the plugin via my WordPress dashboard. And there is no indication of a updated file to download in my WPEverest account. I also have not received any type of notification the addon has been updated. Even though I have “Notify me of follow-up replies via email” for this thread – it apparently doesn’t work.

    How do I obtain the update?

    #16552

    Sparks
    Participant

    I updated PayPal plugin and it doesn’t pop up for payment. After clicking the button that should take them to pay, it takes them back to the form. You may check the website southwestspartans.org/registration

    #16574

    roshan
    Moderator

    Hello Jean,

    Have you updated the Everest Forms Pro? It seems you haven’t updated the pro version. I think you are using Everest Forms pro 1.1.7 version So please update Everest Forms Pro to the latest version and check once if the issue is solved or not? If you are still having an issue, we might have to look a bit deeper. You can directly contact us here https://wpeverest.com/contact/

    Regards

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