Made change to form and the whole form broke.

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This topic contains 4 replies, has 2 voices, and was last updated by  rumesh38 5 months, 3 weeks ago.

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  • Author
    Posts
  • #16121

    Joe
    Participant

    I removed a field from a registration form and it broke. On the front end customer sees “Form not found, form id :1976”. I can’t even creat a new form to replace it. When I do it also is corrupt.
    Please help with any suggestion.

    #16148

    rumesh38
    Moderator

    Hi Joe,

    You have been replied through email. Please check your email.

    Thanks & Regards,
    WPEverest Support Team.

    #16201

    Joe
    Participant

    Found the problem. The problem is your “html field”. It corrupts the whole form when saved. It is failing on three separate sites. To duplicate the problem change the label, description and add a link to the html code part.
    please notify me when you have an solution so I can re add html field to my forms.
    Thank you.

    #16203

    Joe
    Participant

    Just a note this was working in past versions of your plugin.

    #16398

    rumesh38
    Moderator

    Hi Joe,

    We were unable to replicate the issue. Please contact us at help@wpeverest.com. We might need more information to further debugging the issue.

    Thanks & Regards,
    WPEverest Support Team.

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