I cannot find registered users in my users tab in wordpress (admin)

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This topic contains 6 replies, has 4 voices, and was last updated by  sanjeev3 1 year, 5 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #2052

    amersiansian
    Participant

    Help please! I cannot find any registered users in my admin dashboard even though my friend said that he succesfully registered on my website. But I tried visiting my ownwebsite and register, and it actually worked (I saw the account I registered in the user tab dashboard). Why is it like this? Please help me!

    I don’t know what happened.Here is my website: http://www.animemes.info

    #2056

    sanjeev3
    Member

    Hello amersiansian,

    We could not reproduce the issue, on the provided link, please check anyone can register from Admin Dashboard->Settings->General->Anyone Can Register, so that we we can register to you webiste and look into the issue. Thanks!

    Regards,
    WPEverest Support

    #2057

    amersiansian
    Participant

    It’s already working! Just reinstalled it! Thank you for the help!

    I want to ask another question. How does “forgot password” works in this plugin? Can I still retrieve the password of users if they forgot their password?

    #2060

    sanjeev3
    Member

    Hello,

    Admin will not be able to retreive user password with this attempt in simple way. Once clicked on forgot password, user will be asked for their email address and user will be provided with the link to their email which allows the user to change their password.

    Regards,
    WPEverest Support

    #2071

    Rabin
    Keymaster

    Hi amersiansian,

    If you are an admin, you can go to users profile page. More detail on this here https://docs.wpeverest.com/docs/user-registration/how-to-view-all-user-registered-profile-for-admins/

    And generate a new password for the user, save the changes and send this password to your user.

    #2354

    sarahtouchi
    Participant

    Hello, I read the documentation but the added fields that I have included are not showing in the user profile. Do I need to complete a reinstall?
    Thank you,

    Sarah Touchi

    #2355

    sanjeev3
    Member

    Hello Sarah,

    Sorry to know your issue is still not solved. If you are registrating from the user registration form, you should also be able to login and view the details from the my account section, please use the shortcode [user_registration_my_account]. Aren’t you seeing any additional information filled during registration? If you are still not getting the details, please contact us from here: http://wpeverest.com/contact. Also, If you could share your site url with registration form, we could register and see if the deatails are not displaying.

    Regards,
    WPEverest Support

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