Html field it corrupts the whole form

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This topic contains 7 replies, has 2 voices, and was last updated by  rumesh38 7 months, 2 weeks ago.

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  • #16545

    Joe
    Participant

    There is a problem with your html field it corrupts the whole form. It is failing on three separate sites. To duplicate the problem change the label, description and add https://URL.com to the html.
    please notify me when you have an solution so I can re add html field to my forms.
    Thank you.

    #16580

    rumesh38
    Moderator

    Hi Joe,

    Sorry but we were unable to replicate your issue. Please contact us at help@wpeverest.com. We might need more information to further debug the issue.

    Thanks & Regards,
    WPEverest Support Team.

    #16823

    Joe
    Participant

    Try adding to the html section Resale Certificate . Could it be the html text itself that is corrupting the whole form?

    #16824

    Joe
    Participant

    It keeps changing my html text to a hyperlink in this thread. Again try adding this to the html section ” Resale Certificate “.

    #16825

    Joe
    Participant

    How do I post html code here. It keeps changing it to a Hyperlink. It keeps changing my html text to a hyperlink in this thread. Again try adding this to the html section “-<-” a href=’https://ulsterlinen.com/wp-content/uploads/2018/03/Resale-Certificate-st120.pdf’ target=’_blank’ “->-” Resale Certificate “-<-” /a “- >-“.
    <a href='https://ulsterlinen.com/wp-content/uploads/2018/03/Resale-Certificate-st120.pdf' target='_blank'> Resale Certificate </a>.

    #16844

    rumesh38
    Moderator

    Hi there,

    Sorry, but there is a problem with adding HTML fields with “target=’_blank'”. Please try not to use that attribute for now. We are looking into that issue. And we will fix it soon.

    Thanks & Regards,
    WPEverest Support Team.

    #16852

    Joe
    Participant

    Is there another way to have customer open a new window or download it that you would suggest?

    #16915

    rumesh38
    Moderator

    Hi Joe,

    Sorry, there is no way around this. You can still give download link without redirecting the user to a new tab. Your download will start without changing your current page.
    Hope this might help.

    Thanks & Regards,
    WPEverest Support Team.

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