Existing users

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This topic contains 1 reply, has 2 voices, and was last updated by  sanjeev3 1 year, 7 months ago.

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  • #1943

    Hi,

    We really like the plugin, but ran into a problem when installing it on our existing website.
    The users that were already registered are not seeing the options for the form we made for their user role.
    New users with that role do have the options though.

    How can we fix this?

    Cheers,

    #1945

    sanjeev3
    Member

    Hello !digitalekaartver,

    Can you please explain what options are you referring to if possible with screenshot? If you mean the extra fields in the form not getting in existing user’s My Account, you have to integrate the existing users with the form, add ur_form_id meta key with it’s value in usermeta table in db, and of course the user_id

    Best Regards,
    WPEverest Support

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