Confirmation and login email does not work

Home Forums User Registration Confirmation and login email does not work

This topic contains 6 replies, has 3 voices, and was last updated by  simeo 1 year, 4 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #2160

    Karollinny
    Participant

    Hello good afternoon.
    I can not make the registration form work. I enter the data, I click on send, the message that the confirmation was sent by e-mail appears. However, I do not receive any e-mail and the logged-in login appears within Users in the WordPress administration. When I try to login (same user registered previously), I can not, only with administrator login.

    #2183

    sanjeev3
    Member

    Hello Karollinny,

    Can you please check the emails on spam too. Also, if you could provide your site url we can have a closer look at it. Thanks!

    Regards,
    WPEverest Support

    #2262

    simeo
    Participant

    Same problem, http://la.cp-usa.com

    #2263

    Karollinny
    Participant

    Hello Simeo.

    After many attempts, I discovered the problem. I’m using the WP Mail SMTP plugin so my contact form works correctly. When I changed the option to default (php), it worked as expected.

    #2273

    simeo
    Participant

    Karolinny, I’ve never used a plugin for mail in WordPress. Where is the option to default you speak of?

    #2284

    Karollinny
    Participant

    Inside this plugin, WP Mail SMTP.
    WP Email SMTP plugin allows you to connect any SMTP for sending emails from your WordPress site.
    It bypasses the normal WP mail function and sends emails using the smtp protocol of your choice.
    You can connect any SMTP service like Amazon SES, MailGun, SendGrid, MailJet, MailGet to send emails using them.

    Actually, I was already using this plugin to make my contact form work. I realized that the option I had chosen to send (contact form) would interfere with the registration form. I switched to ‘standard’ (php) and the registration form worked.

    I hope I have helped in some way.

    #2285

    simeo
    Participant

    Yes, you did. I believe it’s working using the default. Just need a few people to sign up to be sure.

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