cannot read property 'message' of undefinedHome › Forums › User Registration › cannot read property 'message' of undefinedThis topic contains 5 replies, has 4 voices, and was last updated by paperweight 3 months, 1 week ago. Viewing 6 posts - 1 through 6 (of 6 total)Author Posts September 12, 2018 at 5:23 pm #3871 MarkFromITUParticipantHey,Didn’t spot this one on the site, so now I’m posting it.I keep getting this error message when trying to submit a user registration form.It works fine in chrome on my pc, but whenever I try in chrome on my android phone, or my client tries on their iPhone, we receive the type error: “cannot read property ‘message’ of undefined”Not quite sure what to do about it… Any clues? September 13, 2018 at 4:43 am #3883 sanjeev3MemberHello MarkFromITU,Since user registration form is submitted via ajax, this type of error occurs if you have any errors in js. Make sure you have no errors in console while submitting the form. Also, we can look into the issue, if you provide us your site url.Regards, WPEverest Support September 16, 2018 at 12:31 pm #3981 MarkFromITUParticipantThanks for the reply, mani did some digging and found that i received an 403 forbidden error whenever i tried submitting a form. It was telling me that it couldn’t access /wp-admin/admin-ajax.php since the server was rejecting it. The weird thing is that it was only doing it if users wasn’t logged in already. Turned out i just had to clear the cache……… could have used that info hours ago 😀have a great day Sanjeev ^_^ October 30, 2018 at 6:16 am #5451 paperweightParticipantI fixed this (I think). It was happening all the time, and then a week ago I fixed some things and I have not seen the problem happen again. I solved it with a few tweaks:1) First, I use a cache plugin, so I made sure to NOT cache the user registration page.2) I also use Cloudflare, so I made sure NOT to cache the user registration page on Cloudflare’s page rules.3) By default, the plugin uses a minified js. SO I changed it to the full js. I tweaked this file class-ur-frontend-scripts.php://'src' => self::get_asset_url( 'assets/js/frontend/user-registration' . $suffix . '.js' ), 'src' => self::get_asset_url( 'assets/js/frontend/user-registration' . '.js' ), April 27, 2020 at 2:52 pm #49701 AmelHuddParticipantWhile using the tool if you can’t find the read message and get the undefined access then you are helping it from their support. Therefore there are many dissertation assistance who can help you before you can contact the support. April 27, 2020 at 5:46 pm #49733 paperweightParticipantThis forum is allowing spam now??Also, nobody responded 2 years ago to my post… I am still using this fix, but it is not a great fix…. the core plugin should have this fixed….Author Posts Viewing 6 posts - 1 through 6 (of 6 total)You must be logged in to reply to this topic.