Add-on plugins not updating Home › Forums › User Registration › Add-on plugins not updating This topic contains 5 replies, has 3 voices, and was last updated by rumesh38 7 months, 1 week ago. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts January 28, 2019 at 6:29 pm #11948 Brittany PicardParticipant Hello, my add-on plugins are giving an unauthorized message when updating. The license I used on the site was cancelled and a new one was purchased. If this is the reason, where can I update this license key? January 29, 2019 at 5:01 am #12056 rumesh38Moderator Hi there, You must deactivate license and try to add new license. Now you will be able to update our Add-on Plugins. Thanks & Regards, WPEverest Support Teams. January 31, 2019 at 10:58 pm #12277 Brittany PicardParticipant The old license key has been revoked and the account page doesn’t let me manage the site that was active. There should obviously be a WordPress admin button to “deactivate license” but I can’t find that button in the settings page. In this case, how do I deactivate the old license? February 1, 2019 at 4:29 am #12377 sanjeev3Member Hi there, Yes, there is a deactivate license button beside the plugin deactivate button, if you are entering the revoked license key. Please see the screenshot here: https://ibb.co/Svz7nyF Let me know if you are still having confusion. Thank You! February 1, 2019 at 4:30 pm #12388 Brittany PicardParticipant Got it thanks that worked! Could you add a License submenu option to your plugin by any chance? This would clear up confusion – I was looking near the plugin that wasn’t updating (Woocommerce Addon) for a license button, but the deactivate button was on the main plugin. The submenu (or setting page) license area would make this easier to find. thanks! February 6, 2019 at 4:24 am #12747 rumesh38Moderator Hi there, We appreciate your feedback’s. Please do rate our plugin here: https://wordpress.org/support/plugin/user-registration/reviews/?filter=5#new-post Let us know if you have any further questions. Thanks & Regards, WPEverest Support Team. Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic.