Reply To: Reset password link doesn't work

Home Forums User Registration Reset password link doesn't work Reply To: Reset password link doesn't work

#24365

dmiller
Participant

SOLUTION!

I received excellent support from WPEverest – they explained that the ‘my-account’ part of

{{home_url}}/my-account?action=rp&key={{key}}&login={{username}}

needs to be the page where the [user_registration_my_account] shortcode is on. For me, I had to use a specific page id, so the resulting code for the reset password email became:

{{home_url}}/?page_id=2221?action=rp&key={{key}}&login={{username}}

The link now works perfectly. I hope that also helps anyone else understand how the system works.